About the role
- Lead a team of individuals including those roles at the top level of the Case Manager Framework
- Collaborate with the team to develop strategies to achieve appropriate outcomes as required within the business, ensuring adherence to relevant legislative requirements
- Ensure customer expectations and business objectives are met by maximising team performance through effective management, coordination of duties, maintenance of standards and continuous improvement of business process
- Develop and maintain strong working relationships with the insured, legal providers and brokers
- Participate in regular claims reviews while encouraging a collaborative and multidisciplinary approach being applied to claims considerations
- Ensure compliance with Workers Compensation Injury Management Act 2023, including principle and standards as set out by the regulator.
About you
- Experience in empowering people to realise their highest potential by recognising and developing individual and team performance, and building talent pipelines for future needs
- Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation
- Ability to manage client expectations to ensure matters are appropriately triaged and dealt with in accordance with an agreed timeline and scope
- Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape
Benefits and perks
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
- Flexible Work-Life Balance: Enjoy flexible and work from home options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
- For more details about our benefits, visit the Allianz Careers site.
About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an workplace where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
Join us. Let\'s care for tomorrow. www.allianz.com.au/careers
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📌 Team Manager Claims
🏢 Allianz
📍 Western Australia