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Strategic workforce and operational performance officer

Darwin
Department of Tourism and Hospitality
Posted: 14 April
Offer description

Job description
Agency Department of Tourism and Hospitality Work unit Licensing, Commercial and Enablement
Job title Strategic Workforce and Operational Designation Administrative Officer 7

Performance Officer
Job type Full time Duration Ongoing
Salary $117,356 - $126,251 Location Darwin
Position number 25673 RTF 345558 Closing 20/04/2026
Contact officer Pam Gray, Executive Officer on 08 8999 5353 or
About the agency https://dth.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=345558
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.

Primary objective
Provide centralised, strategic leadership of workforce and organisational functions for the department and deliver cost
savings, efficiency and operational improvements.

Context statement
The role will provide a single point of accountability for the department’s workforce strategy, organisational design and
people performance to deliver efficiency reform.

Key duties and responsibilities
1. Lead the implementation of a department-wide strategic HR workforce plan and prepare the department’s strategic plan

and annual report.
2. Support department organisational reviews, new positions, position evaluations, classification processes and manage JES

evaluators.
3. Coordinate the department’s professional development, succession planning, Early Careers and recognition and reward

programs.
4. Provide secretariat and strategic support to the strategic HR management committee, reporting to the department’s

Executive Leadership Board.
5. Identify workforce related cost reduction opportunities across workforce, assets and organisational and operational

areas.
6. Develop and implement strategies to improve compliance rates of required training and myPerformance staff

agreements.

Selection criteria
Essential
1. Demonstrated knowledge of workforce and organisational policies and proven experience applying best-practice

personnel, human resources and workforce development processes to manage and coordinate departmental functions.
2. High level interpersonal and presentation skills to effectively consult, collaborate, negotiate and influence, at a senior

level, with staff and stakeholders from diverse backgrounds and cultures.
3. Demonstrated program and project planning to independently lead and develop opportunities that enable collaborative

delivery of strategic plans, programs, workforce initiatives and projects.
4. Well-developed strategic, conceptual and analytical skills to prioritise complex tasks in a high-pressure environment,

working autonomously to achieve outputs and meet critical deadlines with quality outcomes.
5. Knowledge of financial, budget, human resources, information management and administrative processes to identify cost

savings and productivity improvements across workforce, assets and organisational and operational areas.
6. Highly developed writing skills and experience in preparing reports and recommendations with proficient standards of

thoroughness, accuracy and attention to detail.

Desirable
1. Experience with organisation structures and codes, mandatory training requirements, performance plans, learning and

development systems (online) and software programs including records management and Microsoft applications.

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