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At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
Manage the provision of facilities management in a Commonwealth-Owned Property within the designated WoAG portfolio. Develop sound working relationships with key client staff and key tenant representatives located in the property. Manage the day-to-day client activities for the assigned property/facilities.
This position will assist the National Facilities Manager Director to deliver the full range of services to the Entity.
Partnering with the Client/Stakeholder(s)
Proactively engage client stakeholders to ensure that on site tenant’s expectations are met
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
Facilities Management Services
Management of Facilities as designated by the National Facilities Manager
Ensure compliance with statutory regulations on fire, health and safety standards
Recommend continuous quality improvement practices and implement Industry Best Practice operations
Implement building procedures and performance measures and ensure they are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Review existing operations regularly to reduce costs and improve operational standards
Ensure disaster recovering and business continuity plans are implemented and maintained
Keeping the numbers in check
Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the JLL Code of Ethics
Ensure financial processes are followed at all times
Ensuring everyone stays safe
This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.
Ensuring everyone stays safe
This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.
Report and escalation of WHS near miss/good catches and incidents in accordance with CMO reporting tool and escalation matrix.
Keeping an eye on the Site & Operations
Recommend continuous quality improvement practices and implement Industry Best Practice operations
24/7 emergency call support and site attendance is required
Use and maintain a Property database
Preparedness to develop a strong understanding of the various property management database systems
Complete, update and maintain applicable web-based management information systems, including uploading various property documentation
Ensure all data is held accurately in our systems to allow payment in a timely manner
Limiting Risk to JLL & WoAG
Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained.
Ensure escalation procedures and incident reporting procedures are implemented and maintained
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
Sound like you? This is what we are seeking
A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client. An engaging facilities and people manager who thrives on inspiring and developing their team.
3-5 years + experience in facilities, property management, or related field
Leadership skills and ability to liaise effectively with all stakeholders to successfully deliver projects
Has experience working in critical environments & facilities
Knowledge of HS&E requirements
Knowledge of vendor management for specialized services
Has an understanding of basic technical aspects of property
Ability to obtain and hold an AGSVA Clearance and or any additional associated Entity clearances.
Must be an Australian Citizen.
Proactive with a keen eye for detail and the ability to balance multiple priorities.
Possess a can-do attitude with proven ability to build and maintain relationships.
Strong communicator – Good presentation skills and possesses strong verbal & written communication skills
Passion for quality – has an eye for detail to make sure the best delivery of services
Self-motivated & Confident – able to adapt to rapidly changing situations
What you can expect from us:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number LMREQ428026
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We’re a world leader in real estate services, powered by an entrepreneurial spirit. We want the most ambitious clients to work with us, and the most ambitious people to work for us. It’s as simple as that.
We buy, build, occupy and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate. From tech startups to global firms, our clients span industries including banking, energy, healthcare, law, life sciences, manufacturing and technology.
We’re a world leader in real estate services, powered by an entrepreneurial spirit. We want the most ambitious clients to work with us, and the most ambitious people to work for us. It’s as simple as that.
We buy, build, occupy and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate. From tech startups to global firms, our clients span industries including banking, energy, healthcare, law, life sciences, manufacturing and technology.
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