About the role
As a Retail Sales Assistant, you'll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We're looking for someone who is passionate about helping others and thrives in a dynamic retail environment.
Responsibilities
* Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.
* Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.
* Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organised.
* Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.
About you
You are a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.
Qualifications
* Prior Customer Service Experience.
* Ability to work in a fast-paced environment.
* High standards in customer service and store presentation.
* Proficient in calming irate customers and resolving issues with empathy and professionalism.
* Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height; ability to wear a headset; stand and walk for prolonged periods.
The Perks & Benefits
* A supportive, friendly team culture that celebrates wins and supports your goals.
* Competitive salary / hourly rate.
* Paid parental leave.
* Training pathways to support your growth and career development.
* Employee Assistance Program for your wellbeing.
* Generous team discounts.
* Exclusive access to our Employee Benefits App for you & one loved one – discounts across fuel, groceries, entertainment and much more.
Employment Details
* Employment Type: Part‐time.
* Roster: Friday & Sunday.
* Location: Near Burnside Village with easy bus access and plenty of parking.
* Friendly team, great product range and a super convenient place to work with transport, food options and everyday essentials all close by.
At Baby Bunting, we're proud to offer fair and equitable pay under the Enterprise Bargaining Agreement (EBA), providing clarity, consistency, and confidence around pay and conditions. Hourly rates may vary based on age, role, and when shifts are worked, with higher rates available on weekends and public holidays.
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