Network Support Specialist Job Opportunity
We are seeking a Network Support Specialist to join our team. As a key member of our network operations team, you will play a vital role in maintaining and supporting network operation, maintenance, and security.
The ideal candidate will have strong knowledge in Cisco routers, switches, ASA, Palo Alto firewalls, CSfC, Taclane encryption methods, VDI environments, Cross-Domain Solutions, CUCM, and VTCs. You will also be responsible for managing various network components, including LAN, BAN, WAN, telecommunications/transport protocols, Unified Communications/VoIP/Video Teleconferencing (VTC), WAN accelerators, load-balancers, firewalls, and cryptographic devices.
* Key Responsibilities:
* Configures and maintains Cisco routers, switches, Adaptive Security Appliances (ASAs), Taclane encryption devices, and Cisco Voice over IP (VoIP) systems to support efficient data flow within the network.
* Supports and troubleshoots External Border Gateway Protocol (eBGP) routing within a Palo Alto environment.
* Implements and provides oversight of Commercial Solutions for Classified (CSfC) and Taclane encryption methods to protect sensitive data.
* Provides essential support in the maintenance of VDI environments, ensuring efficient and secure user access.
* Manages Cisco Unified Communications Manager (CUCM), Video Teleconferencing systems (VTC)s, and other Cisco VoIP systems to ensure reliable communication services.
* Reviews and troubleshoots network transport and protocol related issues.
* Collaborates with the Cross-Domain Solutions team to facilitate secure information sharing across security domains.
* Participates in project coordination alongside the project management team to ensure successful project execution.
* Liaises with POCs and customers to understand their network needs and assists in providing appropriate solutions.
Requirements:
* Active TOP SECRET clearance with SCI eligibility.
* DoD 8570 IAT-II compliant (CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP).
* Bachelor's Degree in IT, Networking, or similar, and 4 years of related experience or 8+ years of experience in network administration, to obtain Cisco Certified Network Associate (CCNA) within 6 months.
* Strong problem-solving skills and the ability to troubleshoot network issues.
* Ability to work in a fast-paced environment, adapt to changing network requirements, and effectively communicate with POCs and customers.
* Able to follow instructions and work both independently and in a team environment.
Benefits:
* Potential for non-traditional working hours, including consecutive nights and weekends.
* Occasional travel to locations within the supported Area-of-Responsibility (AOR).
About This Role:
This is an exciting opportunity for a motivated and experienced network professional to join our team. If you are looking for a challenging role that requires strong technical skills and excellent problem-solving abilities, then this is the perfect opportunity for you.
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