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Community administrative assistant

Newcastle
Hometown Australia
Admin Assistant
Posted: 19 December
Offer description

Hometown Australia is proud to be one of the nation's leading developers and operators of land lease living communities, driven by a passion for creating affordable, high-quality lifestyle communities that offer Australians over 50* the freedom to enjoy an exceptional way of life.

Since its establishment in 2016, Hometown Australia has gone from strength to strength in the Australian market. Building on the trusted reputation of Hometown America, we have delivered a proven model to homeowners creating a high standard of living, supported by the expertise and resources of a leading global operator.

With more than 12,500 homeowners across 60+ communities, Hometown Australia creates vibrant lifestyle communities where you can enjoy an independent way of living, stay active with quality amenities, build lasting social connections, and embrace lifestyle-rich locations – all without the premium price tag.


Position summary

Permanent full-time role

Immediate start

Police Check Required

Working across several Community locations in Redhead area

We are currently seeking an energetic and committed individual to join our friendly team at our Communities in Redhead as a Community Administration Assistant. Reporting directly to the Community Manager, the successful candidate will be responsible for all aspects of general administration and reception.


To be successful in this role

You will demonstrate the following capabilities:


Skills & Experience

* Manage reception area and greet residents, potential buyers, visitors, and suppliers
* Operate office as per standard agreed hours
* Respond to email communication and answer phones
* Banking and bank reconciliation
* Managing purchase cards, payment of invoices etc
* Prepare site agreements in consultation with HQ
* Maintain residents' record and file
* Distribute Hometown Australia communication to residents
* Collect rent and follow up on arrears
* Perform relief manager duties at nearby communities as required
* Address resident / guest complaints promptly or escape to the relevant departments as necessary
* Provide caring involvement and good citizenship resulting in shared values, trust and respect.
* Persevere in accomplishing objectives with a sense of urgency for achieving results.


About you

* Experience with tourist / residential parks, property, aged care / hospitality industry or similar;
* Excellent written and verbal communication skills;
* Experience with banking and reconciliation;
* Strong experience using MS Office suite;
* High level of motivation, enthusiasm and resilience.


How To Apply

If you wish to join our growing company, please submit your application by using the Apply For This Job tab below.

All applications must be accompanied by a resume and cover letter.

Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Only shortlisted candidates will be contacted. Recruitment agencies need not apply.

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

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