We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Our dedicated associates help the company achieve its mission to put the world on vacation.
Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Go where opportunity is always on
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, we invite you to consider becoming a Guest Experience Host & Face to Face Lead Generator at Airlie Beach.
How You'll Shine
* Greet and register owners and guests
* Provide information on local area attractions
* Complete all department-related paperwork
* Use communication equipment including telephones, facsimiles, and computers
* Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
* Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
* Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check-in process
* Clearly articulate the benefit of traveling within Wyndham Destinations community
* Meet targets and KPIs as set by the business
* This role requires you to be available for weekend and public holiday shifts.
What You'll Bring
* Previous experience within a similar hotel position
* Genuine passion for customer service and the local area
* Excellent communicator with strong interpersonal skills
* Enthusiastic, self-motivated, and positive individual
* Immaculate presentation and professional grooming standards
* High levels of computer literacy
* Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
* Ability to recognize and solve problems in the workplace
* Ability to work a flexible schedule, including nights, weekends, public, and school holidays.
How You'll Be Rewarded
* Build your career with a value-driven organization that promotes continual growth and development for its people.
* Some of our many benefits on offer include:
* Professional development funding
* Discounted hotel stays across Australia, Fiji, New Zealand
* Great career development opportunities
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co.
Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.