Retail Store Manager - Westfield Marion *new store*
Retail Store Manager - Westfield Marion *new store*
1 week ago Be among the first 25 applicants
Daisy & Hen began in 2016, and from humble beginnings we are now one of Australia's most loved baby & children's multi brand retailers. And now we are opening a store at Marion We are so excited
Check us out on Instagram @daisyandhen to see a glimpse of who we are.
Our mission is to create joy We deliver an exceptional customer experience and we love to connect with our community. We are passionate about sharing our intentionally curated range of products, each chosen for their function, style and quality. We are a leading stockist for incredible brands like Jellycat, Tiger Tribe, Huxbaby, Connetix, Olli Ella and 60+ others
With a network of 4 beautiful stores here in SA, we are thrilled to be opening our 5th store at Westfield Marion (and 6 at Burnside coming not too long after ) We have a busy HQ / Warehouse in Mile End too and remain a proudly independent female and SA owned company. It's a collaborative, vibrant and fun environment, and with some big exciting 2025 plans we think we are doing some pretty cool stuff right here in SA.
ABOUT THE ROLE:
We are looking fora fun, energetic & passionate Retail Manager to join our business and manage our brand new Westfield Marion flag ship store. This will be our biggest and best store yet. And this is a huge opportunity to be a part of setting up the store, building a brand new team and bringing it all to life
Once our Marion store is trading, day to day you will be responsible for:
Team leadership:
* Leading an engaged, positive and high performing team to success.
* Ongoing team training, development and regular checkins and reviews.
* Living our values and upholding all standards and procedures.
Customer experience and sales:
* Delivering an exceptional in store customer experience for every Daisy & Hen customer (we have the best customers and are famous for our service)
* Building genuine relationships and a community within and around your store, creating a welcoming and warm space for people to enjoy.
* Meet revenue and financial metrics and KPIs
Product and Visual Merchandising
* Be a passionate and enthusiastic advocate and expert for our range of brands and products by staying engaged and up to date on arrivals, product knowledge and the industry.
* Maintain a high level of inspirational visual merchandising and in store presentation, including your back of house.
Administration
* Maintain accurate stock on hand across your store, including managing stocktakes and minimising stock loss.
* Complete the day to day operational and administration tasks, rostering and wage management, optimising expenses, reporting etc.
This is a full time role, with rotating Saturday shifts - but no Sundays or late nights required.
We offer a unique retail management opportunity to join a fast growing, SA and female owned business. The best of both worlds - flexibility and support in a close knit team environmentandopportunities to progress your career.
You will also get to:
* Participate in quarterly off site Manager's conferences and weekly video conference calls.
* Work across our Warehouse and HQ sites as part of your ongoing development. Dip into ecommerce, marketing or buying if you want to learn more
* Access other L&D opportunities like trade fair visits, industry events and buying appointments.
WE ARE LOOKING FOR SOMEONE WHO IS:
* Passionate about creating exceptional customer experiences. We are looking for someone authentic and approachable, who genuinely loves our products, building relationships and fostering community.
* Joyful You are energetic, positive and kind in your approach to work. You make work fun and love to uplift your team.
* Willing to roll up their sleeves and get it done. We 'sweep the stores' and this means we all do whatever it takes, at every level.
* Excited to be accountable to, and impact the outcomes.
* Collaborative in your approach, we work as one team.
* Confident in a dynamic, multi faceted, sales environment.
* Excited by our range of products and brands and being able to share them with our customers.
* Organised, with a strong attention to detail and commitment to seeing a task through.
* Adaptable, and can manage competing priorities in a fast paced retail environment.
* A great listener and strong communicator.
* Has integrity, commitment and bucket loads of empathy and kindness.
* Ambitious You want to grow with us.
REQUIREMENTS TO BE SUCCESSFUL:
* You have retail management experience, with both commercial acumen and a natural ability to build relationships and lead a team. You have a willingness to learn, a passion for our products and a positive can do attitude.
* You understand [and love] all things stock: inventory management, visual merchandising and best seller reports are your jam.
* A passion and affinity for our products - essential. MUST LOVE CUTE BABY THINGS AND JELLYCATS
* Microsoft Office and PC proficient - essential.
WHAT WE HAVE ON OFFER:
* A generous salary, in the range of $66,000 to $74,000 + super is offered to reflect the importance of our Store Managers. Plus you are eligible for 2 incentive programs A quarterly sales incentive and an annual profit share incentive.
* Be a part of a female owned, local business as we continue to grow.
* We will provide you with ongoing training & development specific to this role, as well as opportunities for professional development to compliment your role.
* You will participate in regular business leadership meetings, contributing your ideas and goals for our stores and broader business.Your voice matters here.
* Our business is growing quickly, and if you are ambitious there is no limit on the opportunities you can take. Interested in buying, marketing, e-commerce - we are growing and there are opportunities available for you once you succeed in this role.
* Generous employee discount, quarterly team events, a friendly and supportive work culture
Does this sound like you?
If you feel excited by this ad, and want to make this your next career move, we'd love to hear from you. We know women are less likely to apply for the job if they don't meet 100% of the criteria, while men will confidently apply if they only meet 60% (WHAT?) If this job ad lights you up, but you aren't sure you're 'qualified' - we still want to hear from you.
* Please apply via Seek
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Retail
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