Australian Community Media (ACM) is Australia's largest independent publishing company, reaching millions of Australians each month across trusted local and regional brands. Our Agri division works closely with rural communities and agribusinesses to deliver effective marketing solutions alongside respected agricultural journalism.
We're looking for an experienced Agri Telesales Supervisor to lead and coordinate our centralised telesales function supporting Features, Special Publications and Classifieds. About the roleThis role is responsible for supervising a high-performing telesales team focused on new and lapsed business acquisition. You'll manage workflows, maintain strong pipeline coverage, and ensure sales activity is aligned to publication schedules and the broader Agri content calendar. You'll act as the operational link between Commercial, Editorial and Sales Support, helping to ensure campaigns are executed smoothly, data is accurate, and revenue opportunities are maximised.
Key responsibilities include:
* Supervising and coaching a telesales team to deliver outbound sales targets Managing workloads and pipeline coverage across Features and Special Publications
* Monitoring CRM data quality and sales activity to maintain strong reporting integrity
* Coordinating with Editorial and Sales Support to align sales activity to planned content
* Running regular performance and WIP meetings, including win/loss analysis
* Supporting continuous improvement in sales processes and operational efficiency
About you
* You're a hands-on sales leader who enjoys balancing people leadership with commercial execution.
* You're comfortable working with data, holding teams accountable, and improving how work gets done.
You'll bring:
* Proven experience leading or supervising a telesales or inside sales team
* Strong phone-based sales experience with a focus on new business growth
* Confidence coaching performance and maintaining clear sales discipline
* Experience using CRM and sales systems to manage pipelines and reporting
* Strong communication skills and the ability to work across multiple teams
* Media, advertising or publishing experience (highly regarded)
* Knowledge of agricultural or regional markets (desirable, not essential)
Why join ACM
You'll play a key role in driving growth across ACM Agri, working with passionate teams who value practical thinking, collaboration and accountability. We offer flexibility around location, career development opportunities, and the chance to make a real impact in regional Australia.
We advocate Diversity and Inclusion
ACM embraces all aspects of diversity and inclusion and are committed to creating a workplace which reflects the incredibly diverse customers, audiences and communities we serve. Candidates from all backgrounds will receive equal consideration for the opportunity they apply for
Disability Accommodation
For individuals who need assistance at any point in the application and interview process please contact the ACM Jobs team via email -