Job Overview
The primary role of this position is to provide administrative support in delivering high-quality home care services.
* Main Responsibilities:
o Administrative Support: Provide operational and administrative assistance to the team.
o Client Liaison: Facilitate communication and care coordination with clients.
o Contractor Compliance: Ensure adherence to regulatory requirements and onboarding processes.
o Office Management: Maintain organized and responsive administrative practices.
Required Skills and Qualifications:
* A proven track record in an administrative, customer service, or compliance role, preferably within health, aged care, or community services.
* Ability to engage confidently with internal and external stakeholders.
* Strong organizational and time management skills.
* Familiarity with aged care compliance requirements, including privacy, documentation, and regulatory standards.
* Proficiency in Microsoft Office and administrative systems, with the ability to learn platforms such as Care Hub, Salesforce, and Coupa.
Benefits:
* A commitment to delivering exceptional internal and external customer service.
* A willingness to complete all mandatory training and professional development requirements.