We are currently seeking a highly skilled Service Representative to join our team at Bathurst Toyota. Our ideal candidate will possess extensive knowledge of the automotive industry, exceptional communication and customer service skills, and a strong ability to work collaboratively in a fast-paced environment.
As a Service Advisor for Toyota, you will be the primary point of contact for our customers, ensuring they receive a world-class Customer Service experience. Your responsibilities will include liaising with the workshop and parts departments, coordinating repairs and maintenance, and providing accurate estimates and updates to our clients.
The role requires full work rights in Australia, relevant experience in a similar role within a Retail or Service-related environment, excellent communication, numeracy and customer service skills, and a willingness to go above and beyond to exceed customer expectations.
Key qualifications for this position include:
* Proven track record in customer service and sales
* Excellent communication and interpersonal skills
* Ability to work in a dynamic team environment
* Strong analytical and problem-solving skills
Benefits of this role include:
* A competitive salary and commission package
* The opportunity to work with a well-established company with an excellent reputation for customer service
* Career opportunities that only come with working within one of the largest automotive companies