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Expert case manager

Melbourne
beBeeRecovery
Posted: 31 July
Offer description

Recover @ Work Partner

We are seeking a skilled Recover @ Work professional to provide expertise in work and non-work related case management, including strategies for rehabilitation and return to work.


About the Role

The Recover @ Work Partner is responsible for delivering support, guidance, and coaching to employees in areas of work and non-work related injuries, as well as providing technical advice on workers compensation legislation and its application in early learning environments.


Your Impact

* Apply evidence-based claims management strategies and initiatives to all work-related and non-work-related injury/incidents, including the First 48 hours approach and Telehealth Services.
* Develop and monitor meaningful plans for work-related and non-work-related Notification / lodgement of claims for workplace injuries and illnesses to insurer/agent within legislative timeframes.
* Collaborate with injured employees, managers, and other stakeholders to develop and monitor injuries.
* Identify and problem-solve issues creating barriers to sustainable recovery, gathering relevant medical information.
* Ensure claims management strategies align with key business performance objectives, including reduction of workers compensation premium and claims costs.
* Communicate regularly with injured employees, managers, insurers/claims agents, nominated treating doctors, RTW specialists (if allocated), and others involved in the claim.
* Attend claims reviews with Insurers, potentially requiring interstate travel.
* Contribute to the development, review, and maintenance of training programs and resources for the Safe Work and Wellbeing Unit team.
* Support seamless information transfer in relation to work-related injuries and illnesses, ensuring optimum support for the network.
* Manage non-work-related injuries/illnesses to determine suitable strategies in consultation with CD and People and Culture where necessary.


About Us

* We offer flexible work arrangements allowing you to choose how and when work is done, enabling better work-life balance.
* We offer Not-For-Profit Salary Packaging benefits, reducing your taxable income and increasing take-home pay.
* We provide access to discounted childcare services.
* We offer reduced healthcare costs and an employee wellbeing program with BUPA.
* We offer exclusive discounts on travel, gym memberships, Apple, and Dell products, and more.
* We strive to be globally recognised for our early years practice and learning outcomes.
* We invest significantly in your growth and development, providing support, tools, training, and experiences that enhance progress and outcomes for children in their earliest years.
* We foster a sense of belonging, inclusion, and purpose among our team members.
* We host regular social events at our head office location.
* We offer security and stability, being Australia's largest provider of early learning and care and a not-for-profit social enterprise dedicated to improving the lives of Australia's children and their families.


Requirements

* A minimum of three years' experience in injury management and workers compensation management.
* Current Return to Work Coordinator (RTWC) certification.
* Tertiary qualifications in Injury Management or Health and Safety are desirable.

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