Operations Supervisor Position
This role oversees the daily operations of the Road Express division in Mackay. It is a full-time permanent position requiring work from Monday to Friday, 6am to 2:30pm.
Main Responsibilities:
* Optimize Load Planning: To maximize driver and equipment utilization by compiling loads efficiently.
* Vehicle Deployment: Organize vehicles to meet all customer orders and requests.
* Compliance Assurance: Ensure that vehicles adhere to customer and freight requirements.
* Customer Liaison: Liaise with internal and external customers, providing advice and support.
* Loading/Unloading Documentation: Prepare necessary documentation for loading/unloading, including manifests and compliance paperwork.
* Performance Analysis: Analyze contractor run sheets and delivery advices for performance management.
* Incident Management: Manage incidents involving drivers, including reports and investigations.
* Driver Supervision: Oversee drivers to ensure compliance with laws and regulations.
* Maintenance Coordination: Coordinate repairs and maintenance of company equipment.
* Operational Meetings: Participate in operational and OHS meetings.
* Customer Inquiries: Respond promptly to customer inquiries.
* Reporting: Provide accurate reports as needed.
Requirements:
* Ability to work independently and within a team.
* Leadership skills to guide staff effectively.
* Capacity to identify operational inefficiencies and resolve service issues.
* Familiarity with multi-purpose fleet and equipment.
* Understanding of geographical factors in operations.
* Transport experience and knowledge of relevant policies and legislation are preferred but not mandatory.