Job Opportunity: Library Customer Service Officer (Part-Time)
Shellharbour City Council is seeking a passionate, friendly, and customer-focused professional to join our energetic Libraries and Museum team. This permanent part-time role involves promoting library resources, programs, and technology, with a key focus on delivering resources between library service points and to Home Library clients.
About Us
Located in the Illawarra region, Shellharbour City is just 80 minutes south of Sydney, home to over 82,000 residents across 154 square kilometres of natural beauty, from picturesque coastlines to rolling pastures and the Illawarra escarpment. We are committed to financial sustainability, organizational culture, and employing staff who embrace our core values, making Shellharbour City Council an employer of choice.
Achievements & Recognition
Our awards include multiple recognitions for our First Nations Community projects, landscape architecture, regional achievement, and parks and leisure excellence.
What We Offer
* Permanent part-time position, 12 hours/week
* Work schedule: Monday, Wednesday, Thursday, and Friday mornings (3 hours each)
* Salary: $19,900.26 - $20,704.21 per annum plus 12% superannuation
* Supportive, values-led, and innovative team environment
* Employee benefits include retail discounts, fitness programs, Employee Assistance Program, Provident Fund, weekly pay, and more
* Additional benefits such as LSL, sick leave, health and wellbeing leave
Requirements
This position requires a current "Working with Children Check" in accordance with the Child Protection (WWC) Act 2012.
Application Process
For more details, view the position description here. To apply, submit your responses to the application questions, attach your resume and qualifications on the next page. You can save and return to your application, but incomplete applications will not be considered.
Contact & Closing Date
Contact: Tayla Gillham, Branch Supervisor - City Library at 0439 971 892.
Closing date: Sunday, 27 July 2025, at 11:30 pm.
Equal Opportunity & Diversity
Shellharbour City Council promotes a workplace free from discrimination, harassment, and committed to child safety and diversity. We encourage applications from individuals with disabilities and are happy to discuss reasonable adjustments to support your application.
Our Values
We embody collaboration, accountability, integrity, respect, and sustainability. To work with us, you must demonstrate commitment to these core values.
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