Storage Specialist Role
We are seeking a skilled Storage Specialist to play a vital role in delivering exceptional customer service and supporting the growth of our business.
Key Responsibilities:
* Deliver outstanding customer experience by guiding customers through their storage needs and preferences.
* Conduct centre tours and walk-throughs to showcase our facilities and services.
* Maintain the centre's presentation, cleanliness, and general operational duties.
* Administer customer contracts, inventory, and insurance claims with precision.
* Achieve KPIs and targets to maintain our high standards.
* Ensure a safe and secure centre by adhering to workplace health and safety procedures.
About You:
* Exceptional communication and interpersonal skills for building relationships with customers and stakeholders.
* Customer-focused and sales-driven with a focus on delivering results.
* Proficient in using technology and multitasking between different systems.
* Motivated and proactive with a positive attitude.
* Ability to work well in a team and autonomously.
* Growth mindset with a genuine willingness to learn.
* Valid driver's license required.
Our Business
We operate multiple self-storage centres across Australia and New Zealand, prioritizing our people and customers to drive success and growth.