Alfred Health Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. Full Time (80 hours per fortnight with ADO) Managers and Administrative Workers Grade 3 Great staff benefits! Located at The Alfred The Department The Payroll Services & HRIS Applications Department provides payroll services, HR administration and HRIS systems support to all employees across Alfred Health. We are a collaborative and innovative team committed to delivering high-quality employee services and continuous improvement. The Role We are seeking a proactive and people-focused HR Officer (Employee Connect Officer) to join our dynamic team. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional employee service. As an Employee Connect Officer, you will: Provide Tier 1 support for employee and manager queries via phone and ticketing systems Process employment contracts, internal transfers, support onboarding processed, new starters, offboarding, and contract variations Support the employee lifecycle including parental leave, performance reviews, and certificates of service Coordinate the Employee Services mailbox and ensure timely responses Contribute to HR process improvements and compliance activities Participate in projects and policy reviews to enhance the employee experience What You’ll Bring Experience in HR/Payroll administration, preferably in a shared services or operational support environment Strong customer service and communication skills Ability to manage competing priorities and solve problems independently Intermediate Microsoft Excel skills Familiarity with HRIS systems (SAP, SuccessFactors, or UKG) is desirable A Certificate IV or higher in administration, finance, or a related field is advantageous Why Join Us? Be part of a supportive and forward-thinking team Contribute to meaningful improvements in employee experience Access to salary packaging and novated leasing through Maxxia Flexible health insurance options with HCF Onsite parking and fitness facilities Childcare services at The Alfred managed by KU Children’s Services If you’re ready to bring your HR expertise to a team that values innovation, collaboration, and service excellence, we’d love to hear from you. For enquiries, please contact Sonya Morgan, Deputy Director Payroll Services at sonya.morgan@alfred.org.au Applications close at 11 pm Friday, 22nd August 2025 Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged. In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. Website: www.alfredhealth.org.au