Job Description The Workers' Compensation Team Manager is responsible for overseeing the management of self-insured workers' compensation claims. This role involves leading a team of claims administration staff, case managers and specialists, ensuring compliance with regulatory requirements, and implementing best practices to optimise claims processing and outcomes.What you will be doingTeam Leadership : Supervise, mentor, and develop the workers' compensation team to enhance performance, productivity, and morale.Claims Management : Oversee the handling of workers' compensation claims from inception to resolution, ensuring timely and fair processing.Compliance : Ensure all claims are managed in accordance with applicable laws, regulations, and company policies.Workflow management : Analyse claims and call data to identify trends, and develop strategies to improve the self-insurance program.Collaboration : Work closely with internal stakeholders (HR, Legal, Safety) and external partners (medical providers, insurance brokers) to facilitate effective claims management.Training and Development : Provide training to team members on best practices, regulatory changes, and company policies related to workers' compensation.Risk Management : Identify opportunities to reduce risk and improve workplace safety through data analysis and collaboration with customer safety teams.The Skills you will bringEducation : Bachelor's degree in business administration, Human Resources, Risk Management, or a related field desirableExperience : Minimum of 5 years of experience in workers' compensation claims management, with at least 2 years in a supervisory role.Knowledge : Strong understanding of workers' compensation laws and regulations, particularly in a self-insured context.Skills : Excellent leadership, communication, and analytical skills; proficiency in the Microsoft Office Suite.Personal AttributesStrong decision-making and problem-solving abilities.Detail-oriented with a focus on quality and compliance.Ability to work collaboratively in a team-oriented environment.Equal Opportunity Employer. DXC is committed to building a diverse and inclusive workplace and welcomes submissions from people from all walks of life.#J-18808-Ljbffr