Job Overview:
Located on fifty acres of absolute beachfront, our award-winning resort is renowned for its laid-back luxury and exceptional guest experiences.
We are seeking a seasoned Food Service Leader to oversee the success of our dining experience.
* Team Leadership: Mentor and develop a high-performing team to deliver premium service and exceed guest expectations.
* Operational Excellence: Ensure seamless restaurant operations during shifts, driving efficient workflows and optimal team performance.
* Guest Engagement: Meet and greet guests, resolve service issues, and foster a loyal customer base.
* Service Standards: Uphold industry standards in line with our service protocols and identify areas for continuous improvement.
* Labour Management: Assist in managing labour costs and rostering to meet business demands.
* Communication: Conduct regular team briefings, lead inclusive meetings, and cultivate a positive work culture.
* Continuous Improvement: Actively solicit feedback from team members and guests to enhance our service delivery.