Introduction
Who are we?
healthAbility, as the name suggests, plays a unique and valuable role in the health system. We work to address the root causes of vulnerability, prevent disease and promote lifelong health outcomes, empowering people in our community to live their best life.
Our role is also supporting people to self-manage long-term health conditions, such as diabetes and mental health challenges, with multidisciplinary teams delivering community-based programs in a comfortable setting. We also support people, including older people and people with disability, to stay living at home longer and to live well in their community.
Our broad range of primary health services, care management and in home and community support services can be tailored to an individual's needs and with major hubs in Box Hill and Eltham, these services can be delivered locally, in the Eastern and North Eastern suburbs of Melbourne.
Why work with us?
Although our clients are at the heart of what we do and we strive to positively impact our communities and those who need it most, the wellbeing of our employees is just as important.
When joining healthAbility's supportive, kind, caring and ethical culture, you are welcomed by multi-disciplinary teams passionate about the health and wellbeing of clients and communities, from prevention through to specialist care, and passionate about continually learning and building on their areas of expertise. We embrace this passion and are values driven, offering careers with meaning and environments that are flexible, evolving, creative and connected.
healthAbility is proud to be an equal opportunity employer. We promote a workplace that actively seeks to include, welcome and value unique contributions of all people. This means we encourage Aboriginal and Torres Strait Islanders, people with disabilities, LGBTIQ+ and from culturally diverse backgrounds to apply for this job, with age being no barrier.
Description
The opportunity:
We are looking for a Senior Quality and Risk Manager to join our leadership team.
Responsibilities include but are not limited to:
1. Govern, lead, and continuously strengthen the organisation's Care Governance Framework, ensuring it supports effective, consistent, safe, and person-centred care.
2. Lead and govern the organisation's Quality Improvement and Clinical Governance Plans, ensuring measurable improvement in safety, experience, and outcomes.
3. Govern the Risk Register, ensuring effective identification, mitigation, and escalation of clinical and organisational risks.
4. Lead and govern organisational preparation and performance for accreditation and compliance audits across Aged Care, NDIS, and Community Health standards.
5. Govern the organisation's incident and feedback reporting system (VHIMS) and associated analytics.
Skills And Experiences
Our ideal candidate:
6. Will possess the following qualifications and experience.
7. Relevant tertiary qualification (Nursing or Allied health).
8. Minimum of five years' experience working in a quality and clinical governance management role.
9. Minimum 7 years' experience working in incident and complaints management.
10. Minimum 7 years' experience in developing and overseeing organisational risk and clinical governance frameworks and management.
11. Minimum 7 years' experience in leading and overseeing successful accreditation.
Please apply here by submitting a cover letter addressing the key selection criteria with your CV. Thank you for your time and interest and please note, only shortlisted applicants will be contacted directly.
Any enquiries can be made to Mark Terry, Executive Corporate Services at
See the video to hear from our employees why this opportunity is much more than a job and how healthAbility offers careers with meaning.