Are you an experienced customer service professional with strong administrative skills? Do you enjoy working in a busy, collaborative environment where every day presents new challenges and opportunities to make a difference? We are seeking a Customer Service Officer (CSO) to join a agile team in Coolum Beach and deliver exceptional service to our valued customers.
Key Responsibilities:
- Manage a high volume of customer calls and emails with professionalism, empathy, and efficiency
- Use internal systems to process orders, respond to inquiries, and provide general support to clients
- Deliver accurate, friendly, and timely assistance to ensure a positive customer experience
- Provide administrative support to the team as required, contributing to smooth day-to-day operations
What We're Looking For:
- Previous experience in customer service, call centre, or administrative roles
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong attention to detail, organisation, and ability to multitask in a fast-paced environment
- Reliable with a current driver's licence and your own transport
Why You'll Love Working Here:
- Join a fast-paced, engaging workplace where every day is different
- Be part of a supportive and inclusive team with a collaborative culture
- Benefit from a simple and efficient timesheet system (Simplify Timesheets)
- Competitive hourly rate of $36.36, Monday to Friday, 8:00am - 4:00pm
If you're ready to bring your skills, energy, and enthusiasm to a rewarding role where your contribution truly matters, we want to hear from you.
📌 Customer Service Officer - Coolum Beach Location
🏢 BLU by Adcorp
📍 Coolum Beach