Join to apply for the Customer Service Specialist role at TSA Group - Australia
2 days ago Be among the first 25 applicants
Join to apply for the Customer Service Specialist role at TSA Group - Australia
Join the TSA Family and Elevate Your Career with Telstra!
Are you ready to be part of a team that has been creating positive and memorable customer experiences for over 25 years? At TSA, we pride ourselves on our longstanding partnership with Telstra, Australia's leading telecommunications company. Our business is built on the dedication of passionate customer service and sales professionals, and we're excited to welcome new team members in Adelaide as we continue to grow. This is the perfect opportunity for anyone looking to start their journey with an entry-level position, we know a new role can be stressful, which is why the support will still be there even after you leave training!
Why You'll Love Working with Us:
* Supportive Team Environment: Work alongside managers and senior team members dedicated to helping you succeed.
* Meaningful Work: Support everyday customers across Australia by selling solutions they truly need.
* Great Working Hours: You'll work a rotating schedule Monday to Friday between 7:30 AM and 6:30 PM, no weekends!
* Fantastic Benefits: Yearly retention bonuses, awards, prizes, discounts on health insurance, local cafes and more.
* Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training.
* Work-Life Balance: After three months, and once you've mastered our training, work from home two days per week!
What You'll Be Doing:
* Answer inbound calls from everyday customers, representing and promoting a wide range of Telstra services.
* Provide expert advice tailored to customer needs and lifestyles.
* Use effective communication skills to empathize with and understand customers.
* Confidently de-escalate any customer grievances.
* Be flexible with hours to ensure we're there when our customers need us.
What Makes You Perfect for This Role:
* Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
* Strong computer literacy and multi-tasking abilities.
* Self-motivation and a desire to push yourself to new heights.
* Openness to learning new skills, implementing them, and celebrating your successes.
* Resilience and the ability to perform at your best.
* A solution-oriented mindset, always ready to resolve problems.
* A fixed internet connection and a suitable work-from-home setup.
* Availability to work Monday - Friday, 7:30 am - 6:30 pm schedule.
If you're ready to make a difference and grow with a company that values your contributions, we want to hear from you! Apply now to become a vital part of our team and start your journey with us.
Want to know more? Check out our social media pages:
* Website: https://tsagroup.com.au/
* Instagram: tsa_group_
* LinkedIn:https://www.linkedin.com/company/tsa-group-australia/
Stay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to tsatalent@tsagroup.com.au.
Seniority level
* Seniority levelEntry level
Employment type
* Employment typeFull-time
Job function
* Job functionCustomer Service
* IndustriesComputers and Electronics Manufacturing, Manufacturing, and Consumer Services
Referrals increase your chances of interviewing at TSA Group - Australia by 2x
Sign in to set job alerts for "Customer Service Specialist" roles.
Adelaide, South Australia, Australia 1 week ago
Adelaide, South Australia, Australia 2 weeks ago
Adelaide, South Australia, Australia 1 week ago
Adelaide, South Australia, Australia 1 week ago
Adelaide, South Australia, Australia 2 weeks ago
Adelaide, South Australia, Australia 2 weeks ago
Adelaide, South Australia, Australia 19 hours ago
Adelaide, South Australia, Australia 6 days ago
Hindmarsh, South Australia, Australia 5 days ago
Adelaide, South Australia, Australia A$82,657.00-A$91,222.00 1 week ago
Adelaide, South Australia, Australia 4 weeks ago
Adelaide, South Australia, Australia 3 days ago
Adelaide, South Australia, Australia 2 days ago
Adelaide, South Australia, Australia 2 years ago
Customer Care Specialist - $5,000 sign on bonus
Old Reynella, South Australia, Australia A$70,000.00-A$85,000.00 3 weeks ago
Royal Park, South Australia, Australia 1 week ago
Parkside, South Australia, Australia 20 hours ago
Rosewater, South Australia, Australia 1 month ago
Adelaide, South Australia, Australia 5 days ago
Adelaide, South Australia, Australia 1 week ago
Adelaide, South Australia, Australia 5 months ago
Mile End, South Australia, Australia 7 months ago
Golden Grove, South Australia, Australia 2 weeks ago
Modbury North, South Australia, Australia A$50,000.00-A$55,000.00 1 week ago
Adelaide, South Australia, Australia 6 hours ago
Bedford Park, South Australia, Australia 1 day ago
Adelaide, South Australia, Australia 2 weeks ago
ASO2 Regional Customer Service Officer (multiple)
Adelaide, South Australia, Australia 1 week ago
Adelaide, South Australia, Australia 2 weeks ago
Hallett Cove, South Australia, Australia 4 months ago
Adelaide, South Australia, Australia 1 week ago
Davoren Park, South Australia, Australia 6 months ago
Hectorville, South Australia, Australia 2 days ago
Piccadilly, South Australia, Australia 2 days ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr