Job Title: CAR RETURN AGENT
We are currently seeking a dedicated and proactive team member to join our Broome Airport location.
This role plays a critical part in ensuring excellent sales and customer service for our clients while being dedicated to the growing success of the location.
Key responsibilities include greeting each customer in a friendly and professional manner, ensuring a positive experience, and providing solutions for any issues that may have occurred.
The ideal candidate will possess previous experience in customer service, strong communication skills, and the ability to work alone and as part of a team.
Flexibility to work on a rotating shift roster is also required.
Our global mobility player offers a wide range of car and van rental services, relying on a fleet of over 280,000 vehicles. Our brands address differentiated needs, use cases, and expectations.
Customer satisfaction is at the heart of our ambition, thanks to a strong network in over 130 countries and more than 9,000 employees.
* Key Responsibilities:
o Greet customers in a friendly and professional manner
o Ensure a positive experience for customers
o Provide solutions for any issues that may have occurred
Requirements
Previous experience in customer service
Strong communication skills
Able to work alone and as part of a team
Flexibility to work on a rotating shift roster
Strong problem-solving skills
Ability to multitask and prioritize tasks effectively
Basic computer skills
Benefits
Opportunity to work with a global mobility player
Chance to develop skills and knowledge in customer service and sales
Opportunity to work in a fast-paced and dynamic environment
Competitive remuneration package