Australian Department of Defence – Townsville QLD
Maintenance Systems Officer – Regional Product Schedule Manager (PSM)
The Role
The Maintenance Systems Officer acting as the Regional Product Schedule Manager (PSM) is responsible for regional financial planning and must exercise a financial delegation in-line with the Australia Defence Force funded Product Management Plans. The PSM performs a governance role with respect to local industry suitability to conduct Defence platform maintenance work in a secure environment appropriate to the platform. This position is critical in maintenance service delivery in the North Queensland Region and is responsible for the timely, quality delivery of locally assigned Product Schedule/s. The role works closely with the customers and Logistic Operations Branch Directorate Product Management Team to manage product schedules, budgets and service delivery, contributing to the customer requirements assessment and strategy development.
The position also facilitates ongoing discussion between dependencies, OEM, other Defence Groups and Stakeholders and capability manager directed requirements. Under the Joint Logistic Command Defence Maintenance Contract (delivered nationally but executed regionally), daily maintenance activities are managed by the Industry Partner, while planning, approval, governance and assurance activities remain a Commonwealth responsibility. The officer serves as a key integration point between the Commonwealth and Industry, collaborating with Maintenance, Warehousing and other directorates within the Logistics Operations Branch to support contract performance reporting and governance, ensuring value for the Commonwealth and achievement of strategic outcomes.
About our Team
Joint Logistics Unit – North Queensland is an enthusiastic and professional mix of military and civilian employees passionate about supporting soldiers, sailors and aviators across North Queensland. The unit delivers essential logistics services including warehousing, distribution, equipment maintenance and clothing store support to enable military operations from modern facilities on Lavarack and Ross Island Barracks in Townsville and a smaller satellite site in Cairns. The unit's span of responsibility stretches from Rockhampton in the South, to Thursday Island in the North, and to Mt Isa in the West. The unit utilises a broad range of internal skills, together with close relationships with Industry Partners operating under national contracts, to provide excellent logistics support to a wide range of military units across North Queensland. Joint Logistic Unit (North Queensland) is one of seven units across Australia providing networked logistic effects in support of Defence objectives.
Our Ideal Candidate
Our ideal candidate will have extensive experience in coordination or execution of maintenance, or be a logistics professional, providing policy advice in relation to complex work and the ability to contribute to strategic planning, program and project management and policy development. JLU-NQ is responsible for a wide variety of capability, including Armoured Vehicles (Tanks), Light and Heavy Vehicles (G Wagon and Rheinmetall Vehicles), Engineering Equipment, Generators and Field Equipment, Marine Vessels, Electronic and Communication systems and Weapons. The employment opportunity will fill current and upcoming vacancies across all of these capability types. Experience working in a team environment, accountability to set work priorities, and manage workflows are required.
Key attributes, knowledge and experience we are looking for
1. Experience in a similar role, in particular maintenance execution or service, logistics or related field.
2. Experience in fleet financial management and contract compliance.
3. Commitment to best practices in fleet and material maintenance.
4. Ability to coordinate the workflow of a small team, including monitoring work practices, setting priorities within the work area, developing processes and championing improvement opportunities.
5. Strong time‑management skills, including the ability to prioritise a changing workload and negotiate an outcome.
6. Excellent interpersonal skills and stakeholder engagement capabilities, with a proven ability to build and maintain effective relationships with team members and key stakeholders to achieve desired results.
7. Communicate consistently and clearly with internal and external stakeholders on simple and complex problems, both written and verbal.
* $86,887 - $93,066 + up to 15.4% Superannuation
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