Introduction
At SFI Australia, we’re building something different. Yes, we supply tools, consumables, and equipment to some of the biggest names in infrastructure, maintenance, and industrial projects, but what makes us stand out is how we do it. We’re a family owned business with values that actually mean something: CARE, INTEGRITY, URGENCY, and INCREASE.
That means we move fast, look out for each other, and give people the autonomy to do their best work. No micro-management. No endless red tape. Just the trust and freedom to make decisions, solve problems, and keep things moving.
From refineries and power stations to natural gas plants and mines, our work keeps the country’s biggest shutdowns and construction projects running. On site, we support 500+ contractors who rely on us to deliver, and that’s where you come in.
Description
The Role
We’re after a detail oriented, technically minded Internal Sales Team Member who thrives in a fast moving environment. This isn’t retail, and it’s definitely not a call centre. You’ll be supporting B2B clients and project teams with quoting, order processing, and technical product enquiries, often under tight deadlines.
Expect to:
- Tackle RFQs head-on, figure out what’s needed, and prepare competitive quotes
- Handle technical enquiries, thinking creatively to find the best solutions
- Work with procurement and operations to push through urgent requests
- Follow up quotes and orders, making sure nothing slips through the cracks
- Support Client Relations Managers and Project Managers with account management and project delivery
If you’re the type who brings hustle, urgency, and a “get it done” attitude, you’ll feel right at home.
Skills And Experiences
About You
You’ll succeed here if you’re not just looking for “a job” but a place where you can bring ideas, energy, and ownership. Ideally you’ll bring:
- Experience in B2B sales, internal sales, or customer account support
- Confidence with technical product enquiries (bonus if you know your way around industrial tools and consumables)
- Sharp accuracy and attention to detail with quotes and orders
- A creative, problem solving mindset, you don’t stop at the obvious answer
- The ability to thrive in a fast paced, deadline driven environment
- A friendly, approachable style we treat people like people, not corporate robots
- Robust computer skills across order systems, spreadsheets, and reporting
Why You’ll Love It Here
Autonomy & trust: we back our people to make decisions. No one breathing down your neck
Energy & pace: you’ll be part of a team of do’ers who move quickly and get things done
Real culture: we’re down-to-earth, supportive, and know how to have a laugh along the way
Big impact: your work directly supports some of Australia’s largest industrial projects
Growth: we’re expanding fast, and you’ll have room to grow with us
Ready to Apply?
If you’re a high energy do’er who loves solving problems, hates being micro-managed, and wants a role where your creativity and hustle are valued, this is your chance.
Apply now and bring your spark to our Internal Sales & Client Care team at SFI Australia.
📌 Internal Sales Team MemberB Client Care
🏢 SFI
📍 Ballarat