Delaware North Australia is hiring a full-time Pit Manager to join our team at Mindil Beach Casino Resort in Darwin. As Pit Manager, you will be passionate about our guests and industry, supporting our high level of service excellence by maintaining effective operation of the gaming floor and building relationships with guests.
Responsibilities
* Supervise and manage table games operations, ensuring adherence to gaming regulations and company policies.
* Report any discrepancies or irregular activities from the floor to the Casino Shift Manager.
* Resolve and record table disputes, incidents, and violations.
* Maintain table floats, ensuring fills and credits are placed on designated tables.
* Lead and mentor team members, fostering a culture of integrity, accuracy, and customer service excellence.
* Manage staffing levels, scheduling, and performance evaluation.
Qualifications
* 5+ years of table games experience, including 1 year as an inspector and experience as a Pit Manager.
* Certificate in Responsible Service of Alcohol and Responsible Service of Gambling.
* Certificate in food safety or willingness to obtain one.
* Strong leadership skills with the ability to multitask and maintain attention to detail.
* High level of speed and accuracy in decision-making and operations.
* Proficiency in computer systems, numeracy, literacy, and excellent written and verbal communication skills.
* NT Casino Operative License or ability to obtain one.
Benefits
* Training: access to thousands of online courses and resources through Delaware North global network.
* Extras: complimentary meal every shift, complimentary parking, and generous discounts on spa treatments, dining, and accommodation.
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