About the Role
Twin City Hotel in Townsville is one of Australia’s largest pub venues, with multiple bars, a 500-seat buffet, sports bar, café, gaming facilities and a buzzing entertainment calendar. We are seeking an experienced Duty Manager / Assistant Venue Manager to join our leadership team.
This role is hands-on, people-focused and perfect for someone who loves hospitality, thrives in a high-energy environment, and is ready to step up into senior management.
What’s in it for you?
* 🥂 Career progression – clear pathway to Venue Manager roles within the Star Hotels Group
* 💰 Competitive salary with consistent full-time hours
* 🍽️ Meals on shift & staff discounts across the venue
* 📚 Training & development – grow your leadership skills with national-level support
* 🌴 Lifestyle balance – enjoy guaranteed consecutive days off
* 🏢 Stability – be part of one of QLD’s largest and most successful hotel groups
What you’ll bring:
* Proven leadership experience in pubs, clubs, bars, restaurants, or large-scale hospitality venues
* Strong communication skills with the ability to motivate and manage a team
* Solid operational understanding – cash handling, compliance, gaming, and customer service
* A genuine love for hospitality and creating memorable guest experiences
Qualifications required:
* RSA & RSG (mandatory, or willingness to obtain immediately)
* Approved Manager Licence (QLD) highly regarded (can be obtained on the job if not already held)
Why join us?
Twin City Hotel is part of Star Hotels Group, a respected national operator with long-standing success in the hospitality industry. Joining our team means joining a supportive, professional network where your growth and development are a genuine priority.
If you’re motivated, guest-focused and passionate about leading people, apply today and take your career to the next level.