Job Description Join the team at Oaks Glenelg Liberty Suites as a Full Time Guest Service Agent. As a Guest Service Agent, you will be the welcoming face of the resort, ensuring our guests enjoy a seamless and positive experience from check-in to check-out. Your responsibilities will include: Greeting guests with warmth and professionalism Managing guest check-ins and check-outs efficiently Answering enquiries in person, by phone, and via email Assisting with reservations and payments Providing local knowledge and recommendations to enhance guest stays Handling guest feedback and resolving issues in a timely manner What we offer: HIGA Award rate Supportive and friendly team environment Staff discounts on accommodation across our global network of hotels and resorts Opportunities for career development within Minor Hotels