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At Organic Response (OR), a Fagerhult Group company, we're redefining how buildings use light.
Our smart, sensor-driven technology empowers sustainable, human-centric spaces—maximizing energy efficiency while enhancing comfort and wellbeing.
By making lighting adaptive and effortless, we help reduce the environmental impact of the built environment—one luminaire at a time.
Come and join our Melbourne Team, based in our beautiful offices in Abbotsford, on a full-time contract role (maternity leave coverage) as our next Technical Support Engineer.
You will be:
* Provide technical support both internally and externally to the Fagerhult Group.
* Create and maintain technical user documentation.
* Provide project support to projects throughout the project lifecycle for all group companies.
* Continuously develop technical documentation for new releases.
You will have:
* A degree level qualification in engineering or electrical or relevant industry experience.
* A customer focused attitude with proven experience in establishing and maintaining client relationships.
* Good communication skills, both written and verbal.
* Experience in troubleshooting issues with complex systems.
* Basic knowledge of networking and cloud service computer skills.
* Experience in design, install and commissioning of Building Management Systems, Audio/Visual systems, Internet of Things and Smart Building systems would be an advantage.
* Knowledge of the EU electrical and lighting standards and codes would be an advantage.
We take a holistic approach to sustainability, in addition to our products and our planet, we are focused on building a sustainable team.
If we've sparked your interest and you'd like to learn more - then apply now
--
Please note
*You will need to have the right to live and work in Australia to be considered as a candidate.
** Please no recruitment agency InMails or candidates.
*** Due to time pressure applications will close Monday, 30th June 2025.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology and Customer Service
* Industries
Software Development
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