Overview
Oaks Gladstone Grand Hotel are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis. You will be working in the Oak & Vine Restaurant. This role includes dinner shifts, with day shifts occasionally available across a seven-day rotating roster, including weekends and public holidays.
Responsibilities
Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
Menu Expertise and Recommendations: Confidently recommending food and beverage options.
Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.
Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.
Shift Details
Shift times vary between 5.00pm and 1.00am.
Occasional day shifts may be required within the restaurant.
RSA and RSG certificates are required.
Hourly rates
Monday – Friday: $32.31 per hour
Saturday: $37.87 per hour
Sunday: $45.24 per hour
Qualifications
Previous experience as a waiter/waitress, bartender, or in a similar hospitality role.
A current RSA (Responsible Service of Alcohol) certification.
A current RSG (Responsible Service of Gambling) certification.
A warm and approachable demeanour with a positive attitude.
Proven experience delivering high-quality customer service.
Professional presentation and exceptional communication skills.
Reliability, with the ability to perform effectively in a fast-paced environment.
Flexibility to work across a rotating roster, including weekends and public holidays.
What we offer
Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business. We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or Recent Zealand.
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📌 Food & Beverage Attendant
🏢 Oaks Hotels, Resorts and Suites
📍 Gladstone Central