A03/1 business support officer

We are partnering with a government client to recruit a Business Support Officer (AO3) based in Maryborough. This is a fantastic opportunity to join a high-performing team in a fast-paced environment, supporting essential services delivery.

• Deliver exceptional customer service to internal and external stakeholders
• Manage high-volume phone and email enquiries, ensuring timely responses
• Monitor workflows and meet performance KPIs
• Liaise with suppliers, contractors and internal teams to support service delivery
• Prepare accurate documents, reports, and maintain records and systems
• Provide administrative support using Microsoft Office and Ellipse
• Assist senior staff by managing enquiries in their absence
• Maintain and improve procedures, manuals, and registers

• Proven experience in a customer service or administrative role
• Strong communication and stakeholder engagement skills
• Ability to work in a fast-paced, KPI-driven environment
• High attention to detail and organisational skills
• Professional, proactive and a collaborative team player
• Desirable Ellipse and strong proficiency Microsoft Office suite

Apply ASAP now to secure your next government temporary role in Maryborough or ring Jacqui 32392500.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise 337 000and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.