Medical Receptionist Radiology Junior / Senior
Melbourne Radiology Clinic is a busy independent Radiology clinic based in East Melbourne. This is an ideal opportunity for a Medical Receptionist that is passionate about providing excellent patient care.
About the role
You will be the front-line of a leading independent radiology clinic. As part of our team, you will be responsible for the smooth running of the practice and ensuring that all patients are provided with the highest level of customer service.
Key responsibilities
Dealing with telephone enquiries and bookings
Communicating with patients: Meet and greet patients
Manage patient invoicing and receipting
Banking and accounts
Marketing and liaising with referring physicians
All other administrative duties as required and directed by the Practice Manager.
What we offer
Close proximity to public transport
A smart uniform is provided
Professional and friendly environment
On the job training provided
Opportunity to grow in the health services field
Salary above award rates
Working from home opportunity
The successful candidate will have:
Previous reception work in Radiology, Orthopaedics, and Neurosurgery Practice would be advantageous however candidates with a background as a GP medical receptionist are encouraged to apply.
A minimum of 1 year medical receptionist experience
Well polished excellent customer service skills, including a polite telephone manner
Immaculate presentation
Proactive attitude and attention to detail
Previous experience with Medicare / Workcover and third party accounts
A strong ability to multi-task
The ability to work within a cohesive team environment
Familiarity with MS Office Suite and Windows environment
Previous experience with Medical Software (practice currently uses Karisma)
The successful candidate would be expected to participate in a 5 day rotating roster with early shifts commencing at 7.15am and late shifts finishing at 6.15pm, Monday to Friday with 8.30am to 2.30pm Saturday shifts once every 5 weeks.
Must be an Australian Citizen or Permanent Resident
Please visit our website for more information - www.melbourneradiology.com.au
NOTE: No agencies please.
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Your application will include the following questions:
* Which of the following Microsoft Office products are you experienced with?
* How many years' experience do you have as a Radiology Receptionist?
* Do you have previous invoicing experience?
* Which of the following statements best describes your right to work in Australia?
* Do you have experience in administration?
* Do you have customer service experience?
* How many years' experience do you have as a medical receptionist?
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