About Us
JB Group Int. manufactures & retails leading caravan and motorhome brands throughout Australia & New Zealand including JB Caravans & Motorhomes, New Age Caravans & Motorhomes, Traveller Caravans & Paradise Motorhomes.
'eTime' is the parts & accessories division of our group & services; retail shoppers (instore & online), manufacturing & trade customers and related internal departments across our group of companies.
Parts & Accessories Sales Consultant
Location: Pakenham, VIC Employment Type: Full Time Company: JB Caravans Group / eTime RV Centre
About The Role
We are seeking an energetic individual to join our team at our Pakenham retail outlet.
This role is perfect for someone who is passionate about selling, supporting customers, and delivering an exceptional experience. You will be the pivot point between retail guests, trade partners, and internal departments, ensuring that everyone from holiday-makers to local manufacturers gets the parts they need.
The Power of the JB Group
You aren't just joining a single store; you are joining a powerhouse of the Australian RV industry. The JB Group is one of Australia's largest and most diverse caravan manufacturing and retail networks. Our portfolio of brands includes:
* JB Caravans: Our core brand, famous for the Scorpion Sting, Gator, and Dirt Roader off-road legends.
* New Age Caravans: A market leader in design and innovation, now proudly partnered with the JB Group.
* eTime RV Centre: Our specialist parts, accessories, and online retail division.
* Traveller Caravans: An iconic Australian heritage brand, revitalised by the JB Group.
* Paradise Motor Homes: The pinnacle of luxury motorhome touring.
Working with us means you have the stability and backing of these major Australian icons.
Key Responsibilities
Customer Experience & Retail Sales
* Expert Advice: Provide friendly, expert advice on our huge range of parts and accessories (e.g., solar systems, towing gear, plumbing, and electrical).
* Showroom Standards: Maintain a clean and inspiring retail space, ensuring merchandise displays are fully stocked and priced.
* Transactions: Handle sales via our POS system, managing cash, card, and finance transactions accurately.
Internal Workshop & Trade Support
* Service Supply: Ensure our Service Department technicians have the parts they need, exactly when they need them, to keep the workshop running smoothly.
* B2B Partnerships: Act as a trusted supplier for local manufacturers and trade businesses who rely on the JB Group for their components.
* Inventory Management: Monitor stock levels, handle transfers between warehouses, and assist with ordering for warranty/insurance jobs.
Operations & Logistics
* Stock Movement: Manage the receipt and dispatch of goods (some heavy lifting required).
* Safety & Machinery: Operate efficiently and safely within the warehouse. Note: Forklift and EWP licenses are highly regarded (or must be willing to obtain).
About You
We hire for attitude and train for skill. We are looking for:
* Experience: Retail sales experience is great; RV or Automotive Parts experience is even better.
* The "RV" Mindset: A genuine interest in camping, caravans, or 4x4ing helps you connect with our customers.
* Problem Solving: You don't just sell products; you find solutions for people's travel setups.
* Tech Savvy: Comfortable with computers, including Microsoft Office and Inventory systems.
* Organised: Capable of juggling walk-in customers, phone enquiries, and workshop requests without losing your cool.
Why Join Us?
* Career Security: Work for a massive, multi-brand group with a solid future in Australian manufacturing.
* Great Culture: Join a passionate team of RV enthusiasts.
* Growth: With brands like JB, New Age, and Traveller under one roof, your career potential is huge.
How to Apply
Ready to join the industry leaders? Submit your Resume and Cover Letter via the 'Apply' button today.