Freight Logistics Professional
Role Overview: We are seeking a highly organised and flexible individual to join our team as a Freight/Logistics Customer Service Representative.
* Register new jobs in our system and ensure accurate tracking of import shipments.
* Collaborate with clients to resolve any queries or issues regarding import documentation and transportation costs.
* Provide quotes for transport services, invoice clients, and manage payment reconciliation.
* Chase supplier documents to secure pre-arrival clearances and facilitate smooth delivery.
Key Skills and Qualifications:
* Proficiency in computer software applications, particularly Excel.
* Excellent verbal and written communication skills to effectively engage with clients and colleagues.
* Attention to detail is crucial in ensuring accuracy and efficiency throughout the freight management process.
* Able to work collaboratively as part of a cohesive team, sharing knowledge and expertise to drive business growth.
Benefits and Opportunities:
* Competitive compensation package aligned with industry standards.
* Promote professional development through ongoing training and education initiatives.
* Cultivate a collaborative environment that fosters open communication and mutual respect among team members.