Administration and Member Services AssistantWe are seeking a dedicated Administration and Member Services Assistant to join our team at Tasmanian Transport Association. This is a part-time flexible role based in Devonport, Tasmania. As the Administration and Member Services Assistant, you will play a pivotal role in supporting the efficient operation of our organisation and delivering excellent service to our valued members.What you'll be doingProviding comprehensive administrative support, including data entry, filing, and general office dutiesHandling member enquiries and providing high-quality customer serviceAssisting with the organisation and coordination of member events and activities, including conferences, dinners, awards programs, and training programsEntering invoices and payments to XERO and performing reconciliationsLiaising with our valued partners and ensuring they receive strong recognitionMaintaining accurate membership records and databasesSupporting the preparation of reports, presentations, and other communicationsSupporting Board and Committee Meetings including preparation of agenda, papers and minutesCollaborating with the team to ensure the smooth running of the organisationWhat we're looking forProven experience in an administrative or member services role, preferably within an industry association or similar organisationExcellent communication and interpersonal skills, with the ability to liaise effectively with members and stakeholders, maintaining confidentiality of member and business informationStrong organisational and time management skills, with the ability to prioritise tasks and work under pressureProficiency in using Microsoft Office suite and XERO accounting management softwareExperience with Mailchimp, Jotform, Canva is valued, but not essentialA keen eye for detail and a commitment to providing exceptional customer serviceA collaborative and adaptable approach, with the ability to work as part of a teamWhat we offerCompetitive part-time salary and superannuationFlexible working arrangements to support work-life balanceOpportunities for professional development and growthA positive and supportive work environmentAbout usTasmanian Transport Association is the peak body representing the interests of the freight transport industry in Tasmania. We are committed to promoting the interests of our members and driving the growth and sustainability of the sector. Join our team and be a part of an organisation that makes a real difference.Apply now to be considered for this exciting opportunity.
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