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Change and release manager

Canberra
UpperGround by Hudson
Posted: 20 June
Offer description

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* Initial 12-month contract, with possible 12-month extension options
* No Award applies for this role: Rates from $120.00 per hour are offered (inclusive of superannuation and casual loading) – dependent on skills and experience.
* Australian Citizens required due to Fed Gov Environment
* NV1 Security Clearance essential
* Initial 12-month contract, with possible 12-month extension options
* No Award applies for this role: Rates from $120.00 per hour are offered (inclusive of superannuation and casual loading) – dependent on skills and experience.
* 8 hours per day – 40 hours per week
* Australian Citizens required due to Fed Gov Environment
* NV1 Security Clearance essential
* Location: Canberra, ACT (Hybrid work arrangements)
About Hudson:
Our Federal Government Technology, Projects & Transformation team provide a true specialist approach to connect the best Technology Talent to the most exciting projects in the market.

About the Role:
A large Federal Agency requires a Change and Release Manager to join them in support of their quality assurance and change & release services. The successful candidates will hold an ITIL 4 Foundation Certification and have experience coordinating and facilitating Technology change, release & deployment management processes and procedures.

Key duties and responsibilities:
* Apply in-depth knowledge of IT service transition along with IT Infrastructure Library (ITIL).
* Lead, own and manage the Change Management process, including developing change processes and procedures as required.
* Manage the process updates and liaise with the client for improvements, enhancements and alignment to the customer processes for Change management and Release Management.
* Develop implementation plans for complex requests for change - leading assessment, risk evaluation, analysis, development, documentation, communication and implementation of changes
* Manage the development of deliverables into production environments.
* Validate release notes.
* Manage Post Implementation Reviews (PIRs) and agreed Service Improvement Plans (SIPs).
* Develop and apply change control procedures to ensure governance is adhered to throughout the lifecycle of changes.
* Manage all logged Requests for Change (RFC), using the change management toolset.
* Confirm with the client that the Change & Release Management process is fit for purpose.
* Be responsible for deployment management of deliverables to the test environment particularly guaranteeing that the external dependent items are available during the test runtime.
* Identify, evaluate and manage the adoption of appropriate change, release and deployment tools, techniques and processes (including automation).
* Validate the interfaces with all other service management processes are maintained and integrated.
Skills & Experience Required:
* Knowledge of ITSM Process Management - Release Management, Change Management.
* Strong stakeholder management skills and an ability to influence and persuade others to work toward a common vision or goal.
* The ability to harness information and expertise to ensure support to strategic direction.
* An innovative approach to work that applies holistic thinking towards the continuous improvement of services.
* ( Desirable ) ITIL 4 Certifications – i.e. Specialist Create, Deliver and Support, High-Velocity IT (HVIT), Practitioner: Release Management
How to Apply:
To apply for this position please submit your resume via the provided link on this advert. Alternatively, for a confidential discussion about this role please contact Alexsandra Zadro – – 0434 946 418

For all Australian based contract and temporary roles, please note the pay rate is inclusive ofmandatory 25% casual loading.


Seniority level

* Seniority level

Not Applicable


Employment type

* Employment type

Contract


Job function

* Job function

Information Technology
* Industries

IT Services and IT Consulting

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