Join Compass Group, a global leader in hospitality and support services, as a Site Administrator in a dynamic and fast-paced remote site environment. This Drive-In Drive-Out (DIDO) role operates on an 8 days on / 6 days off roster and is ideal for a proactive, tech-savvy individual with a strong customer service focus. The position is located south of Perth in Boddington.
Key Responsibilities:
* Front Office Operations: Manage daily reception duties including check-ins for up to 100 residents, ensuring a smooth and welcoming arrival experience.
* Accommodation Bookings: Coordinate and manage room allocations and bookings in line with client requirements.
* Client & Resident Support: Act as the first point of contact for resident queries, resolving issues promptly and professionally.
* Administrative Tasks: Maintain accurate records, reports, and documentation using advanced computer systems and software.
Requirements:
* Advanced Computer Skills: Confident in using Microsoft Office and booking systems.
* Previous Experience: Front office and accommodation booking experience preferred.
* Resilience Under Pressure: Ability to manage high volumes and competing priorities calmly and efficiently.
* Independence: Comfortable working alone and taking initiative.
* Customer Service Excellence: Strong interpersonal skills and a commitment to delivering outstanding service.
* Reliable Transport: Must have a personal vehicle to commute to and from site.
* Training & Onboarding: Basic training provided; however, a quick learner with initiative is essential.
* Interview Requirement: Final candidates will be interviewed by the Site Manager.
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