Workshop Coordinator Role
The Workshop Coordinator is responsible for overseeing the efficient operation of our service workshop. This role involves managing the flow of vehicles through the workshop, ensuring timely delivery to customers, and maintaining a high level of customer satisfaction.
Key Responsibilities:
* Assigning repair orders to technicians
* Monitoring and maintaining workflow during the day
* Contacting customers with problems or delays
* Assigning completed work to road testers as needed
* Ensuring follow-up on parts backorders
* Maintaining team productivity and efficiency
Requirements:
* Experience in a similar role, preferably as a Workshop Controller
* Excellent time management and organizational skills
* Professional and customer-focused attitude
* Able to work autonomously in a fast-paced environment
* Excellent problem-solving and follow-up skills
Benefits:
* Opportunity to work in a clean and organized environment
* Challenging and rewarding role with opportunities for career growth
* Supported by ongoing training and development
About Us:
We are a leading multi-franchise dealership supplying top brands in Australia. Our team of experienced staff provides a complete automotive solution, including new and used vehicle sales, servicing, and accessories. We pride ourselves on providing exceptional customer service and supporting our local community.