Customer Account Manager - Joint Air & Space
Join to apply for the Customer Account Manager - Joint Air & Space role at Raytheon Australia .
Date Posted: 2025-05-19
Country: Australia
Location: AUSACT112: Brindabella Park ACT, 4 Brindabella Circuit, Level 1, Canberra Airport, Canberra, ACT, 2609, Australia
Position Role Type: Unspecified
* Dynamic Work Environment
* Be trusted as a valued advisor
* Based in Canberra, Brisbane, Adelaide
The Requirements & Capability Function is seeking a Customer Account Manager to grow our Joint, Air & Space business. You will provide subject matter expertise in relation to the identification, pursuit, management, and growth of business within the Joint, Air & Space Domain. Reporting to the Chief of Requirements & Capability, this role will be responsible for providing strategic direction and advice to the Raytheon Australia Executive Leadership team and leading bid / pursuit teams in the identification, shaping, resourcing, bidding and offering solutions to customer needs, and the development of profitable opportunities.
Key Responsibilities:
* Lead the development of the Joint Air & Space Domain strategy in order to enable growth in line with the Company Long-Range Plan.
* Lead specific Captures as identified in the relevant Company Strategies and as directed by the Chief of Requirements and Capability.
* Lead allocated capture managers and teams in the implementation of campaign strategies and solicitation of responses to meet Domain-specific customer requirement.
* Engage and influence stakeholders in the Joint Air & Space Domain, both in Australia and Internationally, in support of specific Captures.
* Maintain and share a comprehensive Domain customer map and Domain customer contact plan.
* Exercise stewardship of Domain relationship management up-to and including 2-star uniformed personnel and Senior Executive Service band 2 / First Assistant Secretary (SES2 / FAS).
* Understand and where possible influence the budget planning cycle for the Domain to ensure funding is available for each acquisition in which the company has an interest.
* Articulate and prioritise Domain-related technical, organisational, operational, logistical, and training needs.
* Contribute to the development of any Intellectual Property (IP) requirements including IP management and Australian Industry Capability (AIC) development as directed.
* Travel may be required, both within Australia and internationally, to fulfil the requirements of this role.
* Advanced analytical skills to manage and synthesise market, customer, and competitor intelligence to shape requirements and forecast market and business need.
Skills and Experience:
* A Degree in Bachelor of Business, Project Management, Engineering or equivalent.
* Demonstrated Domain knowledge and associated customer relationships.
* Experience in Managing US, Australian, and European export control processes and regulations.
* Ability to develop knowledge and understanding of, and the ability to manage components of the Raytheon capture governance framework.
* Demonstrated ability to build and maintain strong relationships and build rapport with both internal and external customers and associates.
* Ability to manage and build key business relationships, identify key customers and stakeholders within networks, and effectively establish and maintain ongoing networks / relationships.
* Ability to support complex negotiations.
* Excellent business acumen to define operational concepts in consultation with functional stakeholders, identify key concepts from customer documentation, and contribute to the strategy to convert them to a competitive solution for the customer and to the development of alternative solutions as required.
If you are looking for a challenging and rewarding career, click the "Apply" button below or contact us at .
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Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Defense and Space Manufacturing
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