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Admissions and surgical bookings manager (health manager lvl 1) - temp ft

Sydney
South Western Sydney Local Health District
Posted: 13 March
Offer description

Requisition Details

Requisition ID: REQ646025Employment Type: Temporary Full Time, 38 hours per week up until December 2026Remuneration: $1,682.93 - $2,238.93 per week + 12% Superannuation + Salary PackagingLocation: Campbelltown and Camden HospitalApplications close: 22/03/2026Contact: Melissa Killer - Admissions and Surgical Bookings Manager – 0439 461 406 | Melissa.Killer@health.nsw.gov.au

Job Summary

Campbelltown and Camden Hospitals are seeking a Temporary Full Time Admissions and Surgical Bookings Manager to oversee admissions, surgical bookings, and elective surgery waitlist operations across both facilities. This leadership role ensures well‐trained, customer‐focused administrative staff, efficient use of resources, and compliance with National, State, SWSLHD and Hospital targets.

Responsibilities

* Maintain and manage the Elective Surgery Waitlist to achieve National, State, LHD and Hospital performance targets.
* Oversee waitlist and booking staff to ensure timelines, accuracy and NSW Health requirements are consistently met.
* Develop, implement, revise and document policies and procedures for the reception and processing of patients, visitors and staff.
* Ensure efficient use of resources and provide well‐trained, customer‐focused administrative staff across Admissions and Surgical Bookings.
* Collaborate with CID, other Admission Managers and Perioperative Nurse Managers to ensure compliance with NSW Health, SWSLHD and Hospital policies.

Are You the Right Fit?

We are looking for a motivated and experienced manager with strong organisational capability, excellent communication skills and the ability to operate in a dynamic, high‐demand environment. You will be confident leading clerical teams, maintaining high standards of accuracy, driving quality improvement and supporting the effective delivery of elective surgical services.

Further Responsibilities

* Ensure accurate and timely processing of elective surgery documentation and placement of patients on the waitlist.
* Maintain procedures for document storage and retention in line with the General Retention and Disposal Authority for Public Health Services.
* Implement and maintain quality improvement processes, including participation in evaluation and routine audits.
* Work collaboratively with multidisciplinary teams to optimise access to surgical services in a fast‐paced environment with competing demands.
* Manage clerical operations, staff, policies, workflows, budgets and FTE for the Admissions Department while meeting NSW Health organisational requirements.

Selection Criteria

* Demonstrated experience in staff management with an ability to lead team performance to achieve service goals and excellent customer service in a high intensity service.
* Excellent interpersonal and problem‐solving skills with a demonstrated ability to negotiate and communicate effectively with Medical Officers, managers, staff and public.
* Demonstrated experience aligning with current Department and Area Health Service strategies to achieve and maintain elective surgery key performance targets, including coordinating and implementing quality improvement and change management initiatives.
* Sound knowledge of NSW Health waitlist management, auditing, and patient admission procedures, with experience scheduling surgical and diagnostic procedures, using patient administration systems, and proficiency in Windows‐based applications with the ability to quickly learn specialised waitlist management and reporting systems.
* Applicants must possess an Australian C‐Class driver's license (including P1 or P2). Those who hold a C‐class license from a state other than NSW must obtain a NSW C‐class licence within three months of appointment. Learner's licences are not permitted.

Additional Information

* Temporary visa holders – May be considered if no suitable citizen or permanent resident is found.
* Vaccination requirements – All staff must meet NSW Health's vaccination and screening requirements before starting.
* Child Safe Employment – South Western Sydney Local Health District is dedicated to fostering a child‐safe environment. All staff are expected to prioritise the safety, welfare and well‐being of children and young people.

Diversity, Culture & Inclusion

* We are proud to be an equal‐opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au.
* We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
* Aboriginal Workforce – For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.

Benefits

* Financial Perks
o 12% superannuation
o Salary packaging and novated leasing via Smart Salary
o Annual leave with 17.5% leave loading (for full‐time and part‐time staff)
o One extra day off each month for full‐time employees
* Work‐Life Balance
o Flexible work options, including hybrid and varied hours (depending on the role)
o Paid maternity and parental leave
o Generous leave options like long service and carers leave
* Grow Your Career
o Access to learning opportunities through our dedicated Education and Organisational Development team.
* Health & Well‐Being
o Discounted gym membership through Fitness Passport
o Free and confidential support for staff and their families via our Staff Well‐Being and Support Service (EAP)
o Well‐being programs that promote mental health, resilience and balance

How to Apply

Read our application guide and tips for improving your application. Applicants will be assessed against the criteria in the Position Description.

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