We are a busy, patient focused dental practice committed to delivering high quality care in a professional and supportive environment. Due to continued growth, we are looking for an experienced and capable Practice Coordinator to support the Practice Manager and help drive the smooth day to day operations of the Surgery.
About the Role
This is a hands on, all rounder position combining front desk reception, administration, and payroll/accounts support. You will play a key role in both the patient experience and the operational efficiency of the practice.
This position will commence on a casual basis, with the opportunity to transition into a permanent part-time or full-time role for the right candidate who demonstrates reliability, capability, and initiative.
Key Responsibilities
* Manage front desk reception and provide a professional, welcoming patient experience
* Handle phone enquiries, bookings, and patient communication
* Coordinate appointments and support efficient scheduling of clinicians
* Maintain accurate patient records and data entry
* Assist with payroll processing, timesheets, and basic accounts functions
* Support the Practice Manager with daily operations and problem solving
* Identify areas for improvement and assist in streamlining processes
* General administrative duties as required
About You
* Proven experience in a similar administration/reception role (dental highly regarded)
* Confident managing both front facing and behind the scenes responsibilities
* Strong communication and interpersonal skills
* High level of organization and attention to detail
* Experience with Microsoft Office (including Excel); experience with practice software highly regarded
* Ability to take initiative, prioritize tasks, and work independently
* Reliable, adaptable, and solutions focused
What We Offer
* Opportunity to step into a key role within a growing practice
* Supportive team environment
* Variety in your day to day responsibilities
* Potential for long term growth into a permanent role