Join to apply for the Store Manager - Newcastle West role at The Reject Shop
The Reject Shop is entering an exciting new chapter as part of global retail leader Dollarama – and Newcastle West is part of this transformation. With major store upgrades, a refreshed customer experience and plans to grow to 700 stores, we're looking for leaders who are ready to step in and shape what's next.
We're searching for a Store Manager who's hands‑on, people‑focused and energised by creating great retail experiences. If you're ready to build a high‑performing team and take ownership of a store that feels like your own, this could be the next step in your retail career.
As our Store Manager, you'll steer the day‑to‑day operations of the store while setting the tone for your team. You'll be the type of leader who leads from within – working alongside your team, coaching them, celebrating wins and ensuring customers feel valued every time they walk in.
Responsibilities
* Build a positive, high‑energy team culture where everyone feels supported and encouraged
* Work closely with your team on the floor, modelling service standards and a strong work ethic
* Take ownership of sales performance and operational results
* Ensure customers receive outstanding service every visit
* Coach and grow your team into confident, capable retail leaders
* Maintain a safe environment for both your team and customers
* Handle daily challenges with confidence, clarity and calm thinking
Qualifications
* Leadership experience in retail or a customer‑facing role
* The ability to motivate, influence and bring people together
* Excellent communication and organisational skills
* A genuine passion for developing people and delivering great customer experiences
* A proactive, solution‑focused mindset
Benefits
* Competitive salary plus an annual bonus of up to 10%
* Team Member discount for you and your immediate family
* A rotating roster that supports work‑life balance – only work 1 in 3 weekends
* Flexible working options
* Paid parental leave for primary and secondary caregivers
* Access to confidential support through our Employee Assistance Program
* Instant access to your pay through Humanforce Thrive
* A fun, inclusive and supportive culture where your wellbeing matters
Apply now and help shape the future of retail at The Reject Shop.
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