Lead Cabsure Insurance team driving CTP and general insurance sales, AFSL compliance and operational uplift.
A2B Australia is part of the ComfortDelGro Australia (CDC) Group, the country's leading taxi network and a major provider of mobility, technology, and payment solutions.
Through our iconic brands 13cabs, Silver Service, Swan Taxis and Cabcharge we deliver end‐to‐end transport experiences, from booking and dispatch through to safe, reliable travel and seamless payment. Our services support corporate, community and disability customers nationwide.
Our network is Australia's largest, with 7,000+ vehicles and 11,500 drivers, supported by contact centres, technology hubs and in‐field support teams. We power drivers, operators and passengers with dispatch, navigation, in‐car tech, apps and payment solutions across Australia and globally.
The A2B Way
We care about our customers, our business and each other. We work as one connected team, value accountability and collaboration, and encourage innovation to shape the future of mobility. We invest in wellbeing, safety, learning and development, recognise high performance, and celebrate diversity and inclusion.
Cabsure Insurance | 13cabs / A2B Group
We're seeking an experienced Insurance Manager and Responsible Manager to lead Cabsure Insurance, overseeing sales, compliance and operations across CTP and general insurance products.
This is a senior, hands‐on role where you'll combine leadership, commercial focus and regulatory responsibility in a well‐established, growing business.
About the role
Reporting to senior leadership, you will lead the Cabsure Insurance team and be accountable for sales performance, AFSL compliance and continuous improvement across insurance operations.
Key responsibilities include:
* Lead the Insurance team to deliver sales across CTP and general insurance
* Act as the Responsible Manager under ASIC RG 105
* Ensure compliance with AFSL regulatory obligations
* Drive business growth and achieve financial targets
* Review commercial performance and identify improvement opportunities
* Standardise and automate insurance systems, processes and tools
* Support development of new insurance products and services
* Manage stakeholder relationships across the business
* Handle insurance‐related complaints and client matters
* Work closely with Marketing to drive client engagement and growth
What success looks like
* Achievement of Cabsure growth targets through new sales and efficient administration
* A consistent, compliant approach to insurance sales and management
* A capable, engaged team supported through effective recruitment, training and performance management
* Ongoing improvements in systems, processes and team capability
* Strong safety, health and environmental practices aligned with 13cabs/A2B requirements
About you
* Meet Responsible Manager requirements under ASIC RG 105
* At least 3 of the last 5 years' experience (or 5 of the last 8) providing financial services under an AFSL
* 3+ years' experience managing an insurance broking or insurance operation
* Tier 1 Qualification in Financial Services
* Tertiary qualification in Financial Services, Business or Commerce
* Strong history of ongoing professional development
Desirable
* Experience in motor vehicle or taxi insurance
Perks & Benefits
* Competitive Salary
* Flexible Hybrid Working Environment
* Diverse and Inclusive team environment
* Learning & Development Programs
* Bring your pets to work days
* Recognition & Reward
* Employee Assistant Program
* Career Pathways
Ready to take the lead?
If you're an experienced insurance leader who thrives in a regulated environment and enjoys driving growth, compliance and continuous improvement, we'd love to hear from you.
Apply now or reach out for a confidential discussion to learn more about this opportunity.
ComfortDelGro Corporation Australia (CDC) and A2B acknowledge the Traditional Custodians throughout Australia and their continuing connection to land, waters, and community. We pay our respects to all First Nations people, their culture, and to Elders past and present.
We are an equal opportunity employer and provide a caring, flexible, and collaborative work environment. We encourage Aboriginal and Torres Strait Islander people to apply.
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