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Ao3 procurement support officer

Gold Coast
Empire Group
Posted: 12 April
Offer description

* AO3 Procurement Support Officer
* QLD Government
* Construction & Infrastructure Division
* Nerang
* Full-time, temporary contract
* Initial contract from 20th April 2026 – 16th October 2026 (with high likelihood of ongoing contract extension)
About the role

An exciting opportunity is available for an experienced Procurement Support Officer to join a busy team within the construction and infrastructure space. This role supports supplier management and procurement administration functions and is ideal for someone who enjoys structured, detail‐focused work in a fast‐paced environment. You'll play a key role in maintaining supplier data integrity, supporting compliance requirements, and delivering high-quality customer service to internal and external stakeholders.

Key responsibilities
* Maintain and enhance procedures for supplier data entry and amendments in line with internal policies, audit, and risk management requirements
* Develop and maintain supplier databases by verifying and validating supplier information within Ellipse and IRIS
* Maintain the integrity of QBCC licensing and insurance information, including monitoring expiry dates and reporting on suspended or cancelled licences
* Run, analyse, and distribute reports as required
* Review and action updates to instructions, procedures, guidelines, and standard forms while maintaining effective document control
* Monitor and manage incoming and outgoing correspondence and telephone enquiries
* Liaise with local suppliers and internal stakeholders to support timely service delivery
About you
* Strong experience using Microsoft Office, particularly Excel
* Experience in the construction space (such as procurement, project/contract administration or similar is highly regarded)
* High attention to detail with the ability to identify and resolve issues before they elevate
* Proven ability to manage data accurately and maintain system integrity
* Excellent communication and customer service skills
* Comfortable working within established procedures and compliance frameworks
* Work effectively in a KPI‐driven, fast‐paced environment while managing recurring tasks
* A proactive team player who contributes positively to team culture and performance
* NB: There is no WFH in this role
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