A reputable technology provider is seeking Help Desk Support Officers for a long-term Federal Government project in Canberra. In this position, you will provide technical support via phone, email, and desk-side assistance. The ideal candidate will have ICT service desk experience and strong troubleshooting skills, with a focus on customer satisfaction. This role requires experience in supporting Windows environments and ITSM tools. A Baseline security clearance is essential, with NV1 being highly desirable.#J-18808-Ljbffr