We have an exciting opportunity to join our team in a newly created role as Assistant Branch Manager (ABM) – Shepparton.
* Play a pivotal role in providing leading service to our agricultural customers
* Prepare to take the next step to becoming a branch manager in a large regional centre in Central Victoria
* Work in Agriculture with a strong rural sector-based family business
About The Role
Our purpose is to help farmers grow a better future. This is an exciting opportunity for an individual with proven customer service and leadership skills within retail and/or warehousing environments. Your main responsibilities will include:
* Leading, supervising and supporting the customer service officers as the first point of contact for rural retail sales and enquiries
* Assist with stock control including inventory monitoring and stocktakes
* Supporting the Branch Manager to achieve strategic goals of the branch along with contributing to future goals
* Lead a safety and compliance first culture at the branch
* Building excellent customer relationships
* Responsible to lead branch operations in the absence of the Branch Manager
* Responsible for first response to troubleshooting and supporting customer issues with escalation to Branch Manager as required
* General duties supporting the branch in the day-to-day operations as required for ordering, sales and picking
About You
* Passionate about agriculture
* Experience supervising a small team and/or demonstrated ability to lead
* Cert III in Retail or minimum 2 years retail or warehouse experience
* Computer literacy: Basic level Microsoft Office (eg Outlook, Word and Excel, Point of Sale Transactions and financial software)
* Well‐developed interpersonal and communication (listening, written and verbal) skills, including the ability to work with a diverse range of people
* Ability to work successfully both autonomously and as part of a team
* Ability to problem solve, as appropriate to role and responsibility level
* Excellent customer service skills – the ability to build successful relationships and to exceed a customer's expectations
* Current valid driving licence
* A self‐starter with the ability to work successfully autonomously as well as part of a team when required
Desirable
* Forklift licence (or willingness and ability to obtain)
* Experience in the agricultural industry
* Inventory management experience
About Us
AGnVET is an Australian owned independent agribusiness, providing rural supplies and services. Established in Forbes NSW in 1915, they have over 70 branches located throughout the Eastern States and their iconic brands include AGnVET, IK Caldwell AGnVET, Wheelhouse AGnVET, AGnVET Rural and specialist water and irrigation business Darling Irrigation.
Our Benefits
* Flexible working arrangements
* Career experiences and your personalised development support
* Employee Assistance Program
* Wellbeing benefits including vaccinations and discounted health insurance
* $1,500 employee referral bonuses
* Salary sacrifice to superannuation
* Paid Parental Leave
Apply Now
This is a great opportunity to join a dynamic company that has a long history and exciting future. If this role sounds of interest to you and you want to work with a leading Australian independent agribusiness, we are keen to speak to you. Please apply with your resume and cover letter addressing the above criteria.
The AGnVET thanks all applicants, however, only those to be interviewed will be contacted.
You must have the right to live and work in this location to apply for this job.
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