A Conference and Events Manager - NT Cluster with Hilton Hotels and Resorts leads and manages both team and commercial performance of the event sales, event planning, groups teams.
What will I be doing?As Conference and Events Manager for the NT Cluster of Hotels, you will manage the Conference & Event teams to actively convert customer enquiries into confirmed sales, ensuring exceptional guest experiences for groups, events, and individual travelers staying at our 4 hotels within the cluster: Hilton Darwin, Double Tree by Hilton Darwin, Hilton Garden Inn - Darwin, and Double Tree by Hilton Alice Springs.
Specifically, you will be responsible for performing the following tasks to the highest standards: Maximize all Conference and Event commercial opportunities.
Review business plans, identify gaps, and proactively work to fill capacity and meet commercial targets.
Contribute strategically to the hotels' commercial strategy and ensure departmental adherence.
Understand the competitive marketplace and implement strategies to keep the hotel ahead locally.
Account manage the hotels' regular event clients actively.
Lead the conference and events teams effectively, fostering a culture of high-quality standards, relationship building, exceptional customer service, and profit focus.
Develop the Event Sales Team to ensure career growth and succession planning.
Support and organize hotel promotional activities.
What are we looking for?A Conference & Events Manager - NT Cluster serving Hilton brands is committed to guest satisfaction and teamwork.
To succeed in this role, you should demonstrate: Experience in a Conference and Events Sales role within the hotel/leisure sector.
Strong analytical skills to interpret business indicators and market trends.
Excellent sales, conversion skills, and the ability to coach the team in selling techniques.
Strong planning and organizational skills.
Responsibility, resilience, and the ability to work under pressure to deliver results.
Flexibility to adapt to various work situations.
It would be advantageous to demonstrate: Knowledge of hotel property management systems.
Previous experience in a similar role.
What will it be like to work for Hilton?Hilton is a leading global hospitality company, offering a wide range of accommodations from luxury hotels to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has provided exceptional service, amenities, and value to travelers worldwide.
Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to delivering this.
Join us to create remarkable hospitality experiences every day.
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