Our client is contracted by several mines sites in the Cobar region to manage the supply and use of consumables (rods, drill bits, shanks, etc) for underground drilling rigs. The Service Technician's role is to safely provide excellent customer service to meet these service agreements' onsite obligations and requirements.
You'll be the vital on-the-ground link between the warehouse team and site operations, delivering high-quality service, performing stock checks, and ensuring the efficient flow of consumables for underground drilling operations.
What You'll Do
* Travel to designated mine sites in the Cobar region and conduct weekly on-site stock checks and tool condition assessments
* Deliver and collect rock-drilling consumables from mine site storage containers, liaising directly with drillers and site supervisors to understand site needs
* Monitor wear and damage on rods, bits, and accessories
* Back in the office, you will report on tool usage, site activity, and customer feedback
* Coordinate deliveries, stock levels, and service logs using MS Word & Excel
About you
You're hands-on, reliable, and thrive in an independent role. You'll be confident working in sometimes challenging environments, building strong relationships with site personnel, and managing logistics tasks with precision.
Desired skills/experience include
* Experience with drill consumables or mining operations (ideal but not essential)
* Willingness to work underground
* Basic mechanical aptitude and sound judgement in physical inspections
* Comfortable using Word/Excel for reporting and Outlook for emails
* Physically fit - capable of lifting up to 40kg
* A valid Australian Driver's License - manual with 4WD training/experience preferred
* Forklift license desirable
You will be representing the company on sites so it is essential that you communicate and present well and have a good understanding of customer service.
What's on offer?
* Full time, permanent position - flexibility in start/finish times
* Autonomy and independence in your role
* Join a globally recognised brand with a strong reputation in mining
* Direct impact on servicing key mine sites in the Cobar Basin
* Supportive team based at our Ballarat HQ
* Vehicle provided
* Competitive hourly rate
This role is for immediate start so don't delay
As you will be required to be inducted onto a number of different mine sites, you will be required to undergo a National Police Check and full pre-employment medical including drug and alcohol screening.