Location:
- Melbourne- Job Type:
- Temporary- Salary:
- Competitive Salary- Contact:
- Hong Silver**About the company**:
Our client, founded in Melbourne in 2012, is an exceptional and rapidly expanding company that has established itself as a leader in the patient engagement space. With an unwavering focus on enhancing the healthcare experience, they have developed an innovative platform that has garnered significant recognition and widespread popularity.
Driven by their commitment to revolutionizing healthcare, our client has achieved remarkable success, becoming the trusted partner of healthcare practitioners nationwide. Their groundbreaking platform serves as a catalyst for seamless communication between patients and healthcare providers, resulting in improved health outcomes and unparalleled patient experiences.
Fueled by their passion for innovation and unwavering dedication to the growth and sustainability of Australian healthcare, our client has emerged as a driving force in transforming the way patients and doctors interact. By harnessing the power of technology and delivering exceptional services, they continue to shape the future of healthcare in Australia and make a profound impact on the lives of millions.
**About the role**:
As the Customer Marketing Specialist, reporting directly to the VP of Customer Experience on a fixed 12-month contract, you will play a pivotal role in driving customer communication and engagement across our client's existing customer base. Your primary responsibility will be to promote product adoption, utilization, and advocacy, with the ultimate goal of fostering customer loyalty, driving retention, and contributing to business growth. Working closely with the Customer Experience team, you will collaborate cross-functionally and make valuable contributions to our strategic plans.
- Developing and executing quarterly OKRs for customer marketing, focusing on driving product adoption and utilization among existing customers.
- Contributing to the overall strategic plans of the Customer Experience team.
- Defining, designing, and implementing effective digital customer journeys and lifecycle communication strategies.
- Creating and delivering captivating campaigns that generate positive brand engagement and awareness.
- Taking ownership of Go-To-Market activities to promote new products and features among existing customers.
**About You**:
**How to apply**: