Customer Service Representative
We are seeking a skilled customer service representative to join our team and provide exceptional support to our customers.
As a customer service representative, you will be the face of our company, interacting with customers on a daily basis to resolve their queries and concerns.
* Provide exceptional customer service and support
* Work collaboratively with colleagues to achieve sales targets
* Develop and implement effective strategies to improve customer satisfaction
* Ensure all products are accurately priced and ticketed
* Contribute to the development of in-store displays and visual merchandising
Key Responsibilities:
* Resolve customer complaints and issues in a timely and professional manner
* Communicate effectively with customers and colleagues alike
* Identify opportunities to improve customer satisfaction and develop strategies to address these areas
* Collaborate with colleagues to achieve sales targets and exceed performance expectations
Requirements:
* High school diploma or equivalent required; post-secondary education an asset
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Basic computer skills and proficiency in Microsoft Office applications
Benefits:
* Opportunities for career growth and development
* Competitive salary and benefits package
* Comprehensive training program to enhance job-specific skills