At Sheraton, we believe that people matter most. Our community-focused work environment encourages our guests and associates to care about each other and feel a sense of belonging.
Job Responsibilities:
* We are seeking a highly skilled Service Expert to join our Banquet team. The successful candidate will be responsible for delivering exceptional service excellence throughout the complete food and beverage experience.
* Maintaining outlet cleanliness and ensuring all checklists are completed daily with attention to detail is crucial.
* Assisting with restaurant service periods, tending to guests and exceeding their expectations requires strong interpersonal skills.
* Supporting the Food and Beverage team in general operational tasks, handling general enquiries and creating meaningful guest experiences tailored to their requirements.
* Building and strengthening relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings.
About You:
* You must hold an up-to-date RSA certificate.
* A minimum of relevant experience in a similar role is required.
* Possess working rights in Australia.
* We are looking for someone enthusiastic to upscale their career.
* You should be self-motivated, driven, and energized in a fast-paced environment.
* Armed with smart solutions and a can-do attitude.